I can't find parking anywhere - I hear you oversell lots. How am I supposed to find parking?

Each year, we have hundreds of open spaces in Lot 20 (formerly Fouts Field). We highly recommend that as a backup parking lot if you find the lot you prefer to use is full. While we do sell slightly more parking permits that we have spaces, please note that not all community members are using the parking lots at the same times. For example, there are evening faculty and staff who only use lots after 5 pm. We also see increased parking lot usage on Tuesdays and Thursdays - but even on our busiest days we still have plenty of parking available in Lot 20. If you need assistance to campus from Lot 20, Mean Green buses regularly run routes around campus and are ADA accessible.

I'm moving into/moving out of a residence hall - where should I park to unload/load my items?

You may see cars parking just outside of the residence halls in fire lanes. We don't recommend that as it is unsafe and can cause an issue should there be a need for an emergency vehicle. Typically, all parking lots next to a residence hall - with the exception of “A” (green) and “RR” (orange and black striped) parking lots - are open during move in weekend. If you need to move in or move out earlier than the designated weekends, please call our office to make arrangements. Call us at 940-565-3020.

I have a rental car/am using another car - how do I transfer my parking permit so I don't get a citation?

UNT parking permits are made of a cling material rather than a permanent sticky material. That way, you can easily switch them between cars. Please be sure that the license plates of all cars you use are registered in your account through the Parking Portal. Please remember that there is no sharing of permits - one permit per person.

I ordered my permit nearly a month ago and it hasn't come yet - what do I do?

For those who order their permits prior to July for the following fall semester, our permit service doesn't begin shipping permits until mid- to late-July. If you haven't received your permit by August, please let us know at (940) 565-3020. You may have to come into our office to receive a new permit.

For those who are ordering permits for immediate use or in August for the fall semester, you will have an option to print a temporary parking permit (PDF) in your Parking Portal account. This is typically valid for up to 30 days. If you do not receive your permit after 15 days, please call us or visit our office on the first floor of the Highland Street Garage.

I logged onto the Parking Portal but I cannot buy a permit/cannot buy the permit I want - what do I do?

Please call us at (940) 565-3020, email us at transportation.services@unt.edu or visit our office from 8am to 5pm Monday through Friday. In some instances we may need to connect your account to the proper authorization that allows you to buy a specific permit.

Where does my permit or citation money go?

The major uses of parking funds include parking lot construction and maintenance. In 2018 and in 2019, new parking lots were built. In 2011, the Highland Street Garage was constructed. Funds we receive help pay off the debt on those assets. Funds are also used for our staffing and operations.